FAQ

The Jet Express dock is located directly downtown Put-in-Bay. There is no need to hassle with a taxi or shuttle service to get downtown, just hop off the boat and you are there! Easy!

The Jet Express docks at the Casino Marina Dock Dock, right in the heart of Kelleys Island!

The Jet Express provides safe & secure parking directly across the street from our dock. Parking is $15 per day. The maximum is $45 for longer term stays. The parking lot accepts cash or credit cards. We also offer a long-term parking option for $10 located just down the street. Follow signs directing you towards our long-term parking lot. The long-term lot is cash only and does not give change or take credit cards. Payment is taken before entering lot. Our parking lot address is 49 Jackson St. Port Clinton, OH 43452.

The Jet Express vessels can travel at speeds up to 40 mph. We are the fastest way to Lake Erie Shores & Islands!

You may put it on the luggage cart upon your arrival that is provided for free and retrieve your belongings once you arrive at the Put-in-Bay dock. One of our friendly dockhands will be waiting for you to provide assistance with your luggage when you arrive in Port Clinton. You are also welcome to carry on the luggage yourself.

No. You can exchange your ticket at the ticket window for the next available boat time if there are seats available.

Coolers, food and beverages are permitted on the boat; however, consumption of alcoholic beverages, smoking and vaping is strictly prohibited.

Yes, we accept Visa, MasterCard, American Express and Discover cards.

Yes, we offer discounts for groups of 15 or more. Please visit our groups page or call our administrative office at 800-245-1538 ext. 236 for more information or to book a trip.

Yes, gift certificates are available online.
They are also available by coming into our Port Clinton office or by calling 800-245-1538. *Gift certificates are available in any denomination.

There is an ATM in the Island Port at our Jet Express Port Clinton Dock.

Yes, taxis are usually waiting for passengers at both the Port Clinton and Put-in-Bay docks. If you need additional assistance, please ask one of our friendly crew members.

Yes, you can take your bike on the Jet Express for a nominal fee.

Yes, the Jet Express is pet-friendly. Pets ride free as long they are in a cage or on a leash.

There are restrooms at the Port Clinton and Sandusky docks. Restrooms are also available on all of our boats.

Yes, the Jet Express is completely handicap accessible. Please let us know if any special assistance is needed when planning your trip.

The trip on the Jet Express takes approximately 25 minutes from Port Clinton to downtown Put-In-Bay and 45 minutes from downtown Sandusky. We drop you off in the heart of all the action!

Golf cart & bike rentals are available at our dock and at other nearby locations on both of the islands.

More information regarding lodging and island businesses can be found at www.shoresandislands.com or www.visitputinbay.com.

More information about Kelleys Island can be found at www.kelleysislandchamber.com.