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FAQ

Where does the Jet Express drop you off at Put-in-Bay?

The Jet Express dock is located directly downtown Put-in-Bay. There is no need to hassle with a taxi or shuttle service to get downtown…just hop off the boat and you are there! Easy!

What is the Jet Express Port Clinton address?

The Port Clinton ticket window is located at 3 N. Monroe St. Port Clinton, OH 43452. The parking lot address is 49 Jackson St. Port Clinton, OH 43452.

Where does the Jet Express dock at Kelleys Island?

The Jet Express docks at the Casino Marina Dock...right in the heart of Kelleys Island!

Where do I park when I arrive at the Jet Express dock in Port Clinton?

The Jet Express provides safe & secure parking directly across the street from our dock. Parking is $12 per day. The maximum is $36 for longer term stays. The parking lot accepts cash or credit cards. We also offer a long-term parking option for $10 located just down the street. Follow signs directing you towards our long-term parking lot. The long-term lot is cash only and does not give change or take credit cards. Payment is taken before entering lot. Our parking lot address is 49 Jackson St. Port Clinton, OH 43452.

What is the Jet Express Sandusky address?

The address is 101 W. Shoreline Dr., Sandusky, OH 44870.

How fast does the Jet Express travel?

The Jet Express travels to at 40mph. We are the fastest way to Lake Erie Islands!

Where do I park when I arrive at the Jet Express dock in Sandusky?

Free daily parking is available at the Jackson Street Pier located nearby the Jet Express dock. For long-term parking, metered parking is available at the Jackson Street Pier for $5 charge per 24-hour period. Cash or credit cards are accepted at the meters.

What do I do with my luggage when I arrive at the Jet Express terminal?

You may put it on the luggage cart upon your arrival that is provided free of charge and retrieve your belongings once you arrive at the Put-in-Bay dock. One of our friendly dockhands will be waiting for you to provide assistance with your luggage when you arrive in Port Clinton. You are also welcome to carry on the luggage yourself.

What happens if I miss the boat or decide to stay overnight? Do I have to buy a new ticket?

No, you can turn your ticket in at the ticket window and exchange it for the next available boat time.

What can I bring onto the boat?

Coolers, food and beverages are permitted on the boat; however, consumption of alcoholic beverages is strictly prohibited.

Do you accept credit cards?

Yes, we accept Visa, MasterCard, American Express and Discover cards.

What discounts do you offer?

At our ticket windows we accept AAA, Military, AARP and Golden Buckeye. Save an additional $2.00 off adult round-trip fare when you present your card/ID. Discounts do not apply to online ticket purchases or Island Hopping packages.